Privacy Policy

Last Updated: 01.04.2026

This Privacy Policy explains how Redour collects, uses, stores, and shares information when you use CarZone Multiplayer.

By using the game, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Account and Profile Information

Depending on how you access the game, we may collect:

player ID
username or display name
guest account information
platform-related login information

b) Gameplay and In-Game Data

We may collect and process:

game progress
player level, scores, and statistics
owned vehicles, items, cosmetics, and rewards
room, lobby, and matchmaking data
created or saved in-game content
settings and gameplay preferences

c) Device and Technical Information

We may collect certain technical data, such as:

device model
operating system version
app version
language and region
approximate country or location based on technical signals
crash logs and performance information
advertising identifiers and similar device identifiers, where applicable

d) Advertising and Analytics Data

We may collect information related to:

ad impressions and ad performance
user interaction with ads
gameplay behavior and feature usage
app performance and diagnostics

2. How We Use Your Information

We may use the collected information to:

provide and operate the game
create and manage player accounts
save progress and in-game items
provide multiplayer features, matchmaking, lobbies, and room systems
improve gameplay, balance, and overall user experience
prevent cheating, abuse, fraud, and unauthorized activity
monitor technical performance and fix bugs
show advertisements and measure ad performance
provide customer support
comply with legal obligations

3. Third-Party Services We Use

Our game may use third-party service providers, including:

PlayFab

We may use PlayFab for backend services such as:

account management
game progress storage
player data
statistics
economy systems
live operations

Firebase

We may use Firebase for services such as:

analytics
crash reporting
performance monitoring
authentication
cloud messaging
other related Google services

Photon PUN 2 / Photon Cloud

We may use Photon services for:

multiplayer networking
matchmaking
room creation and joining
real-time communication between players

Google AdMob

We may use AdMob to:

display ads
measure ad performance
manage ad-related privacy and consent flows where required

These third-party providers may collect, process, and store data according to their own privacy policies.

4. Advertising and Consent

Our game may display advertisements.

Depending on your location and applicable law, we may request your consent before processing certain data for:

personalized advertising
ad measurement
use of advertising identifiers
similar tracking or storage technologies

Where required, users may be given privacy and advertising choices through consent prompts, device settings, or other available controls.

5. Children's Privacy

CarZone Multiplayer is not directed to children under the age required by applicable law in their region.

We do not knowingly collect personal information from children where parental consent is required and has not been obtained. If we become aware that such information has been collected unintentionally, we may take steps to delete it.

If you believe a child has provided personal information through the game, please contact us using the details below.

6. How We Share Information

We may share information:

with service providers and infrastructure partners that help operate the game
with analytics and advertising partners
when required by law or legal process
to protect the safety, rights, or property of users, the game, or third parties
in connection with a merger, acquisition, asset transfer, or similar business transaction

We do not sell your personal information.

7. Data Retention

We retain information for as long as necessary to:

provide the game and related services
maintain player accounts and progress
comply with legal obligations
resolve disputes
enforce agreements
prevent fraud and abuse

Some information may be deleted, anonymized, or retained for a longer period where required by law or legitimate operational needs.

8. International Data Transfers

The services we use may operate servers and infrastructure in different countries.

As a result, your information may be transferred to, stored in, or processed outside your country of residence. Where applicable, we aim to use reasonable safeguards for such transfers as required by law.

9. Security

We take reasonable technical and organizational measures to help protect your information.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your location and applicable law, you may have rights to:

request access to your personal data
request correction of inaccurate data
request deletion of your data
object to certain processing activities
withdraw consent where processing is based on consent
request data portability
lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

11. Account and Data Deletion Requests

If you would like to request deletion of your account or certain personal data, you may contact us at:

Email: vegafcdgames@outlook.com
Developer : Redour

We will review requests in accordance with applicable law and technical limitations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted within the game, on the relevant store listing, on our website, or through other appropriate means. Your continued use of the game after an update may mean that you accept the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: